Here’s a clear and professional Cash on Delivery (COD) Policy section you can add to your Shipping Policy or display separately on your site:
Cash on Delivery (COD) Policy
We offer Cash on Delivery (COD) as a convenient payment option for customers across Pakistan.
Please read the following terms before selecting COD:
✅ COD Availability
- COD is available nationwide in most cities and towns.
- Some remote or restricted areas may not be eligible for COD. In such cases, we may request advance payment or offer alternate options.
🧾 Order Confirmation Required
- All COD orders must be confirmed via phone, email, or SMS/WhatsApp before dispatch.
- Unconfirmed COD orders may be delayed or cancelled without notice.
🚫 Fake/Rejected Orders Policy
- Please only place a COD order if you are serious about receiving it.
- Repeated refusals or fake orders may result in:
- Your account being blocked from future COD orders
- A requirement for pre-payment on all future orders
💵 Payment Terms
- Payment must be made in full to the courier upon delivery.
- Please have the exact amount ready, as couriers may not carry change.
🔄 Changing a COD Order
If you need to update your COD order (address, item, quantity, etc.), please contact us within 12 hours of placing it.
📦 Return/Exchange on COD Orders
- COD orders are covered under our standard return/refund policy (only for damaged or incorrect items).
- Once delivered, opened or used products are not returnable unless proven defective.